FAQ

Questions we get asked

Do I need to change my WhatsApp number?

No. The assistant runs on the number you already give customers, so there's nothing new for them to learn or find.

Will it sound like a robot?

It's written and configured around how your business actually talks to customers. Most people don't realise they're speaking to an assistant until you tell them.

What happens with urgent jobs, like an active leak?

Urgency gets flagged and prioritised. You can set the assistant to notify you immediately for anything marked urgent instead of waiting for your daily summary.

Can it handle quoting on its own?

It gathers the details needed to quote and can share ballpark ranges if you want it to, but the final quote and site visit are still yours. It's built to save you time, not replace your judgement on price.

What do I need to get started?

Access to your WhatsApp Business number and roughly thirty minutes to walk us through how your leads currently come in and how you like to quote jobs.

How much does it cost?

It depends on your call volume and what you need built. We'd rather give you an honest number after a short conversation than a generic price that doesn't fit your business. See our pricing page.

Is my customer data safe?

Yes. Details are covered under our privacy policy and are only used to run the booking service for your business.

Still have a question?

Send it through and we'll get back to you directly.

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